Switchboard

Switchboard Victoria provides peer-driven support services for the lesbian, gay, bisexual, transgender and gender divers, intersex, queer and asexual (LGBTIQA+) people, their families, allies and communities

/ Phone and web counselling and referral service
Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service QLife. This free peer based service is for LGBTIQA+ identifying people and those who have questions or concerns about LGBTIQA+ issues. This includes families, friends, teachers and coworkers of LGBTIQA+ people. This service is funded by the Commonwealth Department of Health.
Phone: 1800 184 527
Webchat: qlife.org.au

/Rainbow Door
Rainbow Door is a free specialist LGBTIQA+ (Lesbian, Gay , Bisexual, Transgender and Gender Diverse, Intersex, Queer, Asexual, BrotherBoys, SisterGirls) helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and family. Rainbow Door operates from 10am-5pm, 7 days a week.
Phone: 1800 729 367
Text: 0408 017 246
Email: support@rainbowdoor.org.au

/ Out and About, community connections for older people
Switchboard runs Out and About, a social home visiting service for LGBTIQA+ Victorians at risk of social isolation. This free service is coordinated in partnership with the National Community Visitors Scheme and is funded through the Commonwealth Department of Health.

/ QTIPoC project
Switchboard runs a QTIPoC project aiming to build greater equity for Queer and Trans Indigenous Peoples and/or People of Colour and People of Faith.

/ Suicide Prevention
Switchboard are working nationally to provide suicide prevention, intervention and postvention programs to LGBTIQA+ people with a strong emphasis on building community resilience through peer-led and lived experience activities. Call QLife or Rainbow Door for support.
Find out more about programs here.